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Saturday: 9am-1pm
020 7937 8978
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Frequently Asked Questions

We have included a selection of the most popular questions below.  If you have a query not covered here then please call Alexandra or Lucie on 020 7937 8978 or email mail@sayerclinics.com and we'll help.


HOW DO I REGISTER WITH SAYER CLINICS?

To sign up for your first free assessment, simply click SIGN UP on the left hand side of the website, enter your details in the small registration form and click CREATE MY SAYER CLINICS ACCOUNT.

HOW DO I BOOK MY FREE SPINAL ASSESSMENT?

Once you have registered and created your Sayer Clinics account you are ready to book your first free spinal or physiotherapy assessment .

To book simply click on BOOK NOW at the top left hand corner of the website, select and THERAPIST type from the drop down menu and click BOOK to secure your place for the TREATMENT of your choice. If the TREATMENT APPOINTMENT/S you wish to take is currently showing as fully booked, simply click WAIT LIST. To review or amend your bookings click MY BOOKINGS in the left hand side of the site.

HOW DOES THE WAIT LIST WORK?

Simply add your name to the wait list by clicking WAIT LIST alongside the treatment you wish to take and you will be notified via an automated email as soon as a cancellation has been made. You will then need to log into your account to book the class. Please note that the wait list runs on a first come, first served basis so remember to log on and book as soon as you receive the wait list email!

HOW OFTEN SHOULD I BOOK FOR TREATMENT?

We usually prescribe two treatment a week to start with. As your spinal health and flexibility improve and your pain goes, we will advise you how often to book your future treatments. The first assessment is on us - so come along and see if Sayer Clinic: City is for you (we're sure it will be!)

MY FIRST SAYER CLINIC APPOINTMENT

We suggest you arrive 10 minutes before your first consultation to allow yourself time to complete patient forms.

CAN I ATTEND A SAYER TREATMENT IF I AM PREGNANT?

Firstly, congratulations! If you need expert spinal therapy treatment and help with your pregnancy please book in to see specialist prenatal and paediatric chiropractor DR REBECCA GILBERT who is a highly trained specialist and expert in Webster Technique treatment for pregnant women and WELLNESS therapy for adults, children and babies.

Please take a moment to fill out our PRENATAL FORM and email to us at www.sayerclinics.com and please be sure to login to our website to update your profile with your due date.

CAN SAYER CLINICS HELP WITH MY REHABILITATION NEEDS?

Please book a FREE PHYSICAL THERAPY ASSESSMENT with MasterIsabel Artigues to discuss your specific rehabilitation requirements and then book for her specialist treatment and rehabilitation.

HOW CAN I BUY SAYER CLINICS TREATMENTS?

You can purchase treatments online via your Sayer Clinic account. Simply click BUY TREATMENTS when you are logged into your Sayer Clinic account and fill in the required information. Your treatments will be added to your account automatically as soon as your payment has been authorised. Should you prefer to pay for your sessions over the telephone or via cheque please call us on 020 7937 8978

HOW LONG ARE MY SAYER TREATMENT CREDITS VALID FOR?

Your treatments are valid for 12 months from date of purchase

WHAT IF I NEED TO CANCEL MY TREATMENT?

Should you need to cancel your treatment, please be aware that Sayer Clinics operates a 24 hour cancellation policy. Please note, your account will not be re-credited if you should cancel inside the 24 hour period.

WHAT ARE SAYER CLINICS SPECIALISATIONS?

First of all please look through our website at www. sayerclinics.com and read how we can help you with the specialisations and expertise of our doctors, acupuncturists, chiropractors, osteopaths, physiotherapists and our low-dose digital radiology system at Sayer Clinic : Kensington. Sayer clinics. We have been providing specialist help to Londoners and international patients since 1983.

Sayer clinics founder and chairman is Dr Michael Durtnall - Chiropractic specialist in musculoskeletal spinal manipulation and radiology.

Michael is a Fellow of the Royal Society of Medicine and Diplomate of the UK, American and Canadian National Boards of Examiners and visiting consultant to the Saad Specialist Hospital: Al Khobar and Royal Family: Kingdom of Saudi Arabia. He is one of Tatler’s "Britain’s 250 Best Private Doctors"

Sayer Clinics specialise in diagnosis using computed digital x-rays and in the treatment of neck and shoulder pain and headaches as well as back pain, spinal nerve compressions, sciatica and sacro-iliac neuralgia, coccyx and pelvic pain, postural rehabilitation, sports and dance injuries and medical acupuncture to improve health.